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By usalabs on Friday, March 30 2018, 01:56 - Permalink
COMMENTS SIte Home
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It would be nice if all the phone lines weren't busy for a solid 20 minutes right now at this hour?! My friend is just waiting for someone to put the phones back on the hook! Why would you even allow the phones to be busy when you even promote the "don't drink & drive...we'll even drive your car from the bar to your house" ???! Not one of your shuttles has been there when you say they will, and we're not talking about 5 minutes late, we're talking anywhere from 30-1 hour wait?! The town isn't THAT BIG?! You might be the only gig in town, but when you continuously DROP THE BALL as a business that boasts everything but does absolutely nothing...people will find an alternative to the problem! Slick himself knows what happened to his old partner, the same thing can & will happen if you don't start acting like an OWNER instead of continuously allowing YOUR CUSTOMERS TO BE CONSTANTLY DISRESPECTED AND INCONVENIENCED BECAUSE OF THE EGO'S THAT ARE RUNNING IT OR WORKING THERE! Get it together Kent! We, as CUSTOMERS deserve to be treated a little better, don't you think..since WE are the reason why you can be in the business, right? Unless our money is no good?
we are having problems with the phone losing contact with the internet. Slick's has been working with the provider to correct the problem. So just keep trying the two numbers provided (520) 458-1888 or 458-5022.
The town is not that big, however, when you have customers call for a ride, and there either not there or they cancel when the driver gets their causes a longer delay in getting to the next customer. Other problem we have is when the shuttle gets there, the customer not ready and sometimes the driver has to wait 10 to 15 minutes. If the customers work with us would be beneficial to everybody concerned.
My name is Rafael and I have attempted to get in contact with you guys multiple times and you never call back. I used you for my shuttle for 2 people originally from tombstone to Tucson but we found a ride to Sierra vista and you picked us up there and you stated that it was 40 from sierrra vista to tombstone so you can see my confusion as to why I have yet to be refunded for the amount in which was not used for travel from town to town. This isn’t just bad customer service this is also illegal, I will be contacting the BBB as well as the commission board. I don’t care about the smoking or the music about getting ate out playing but I will not stand for being stole from, please contact ME ASAP or I will be forced to Take your establishment to court and I’m very serious and with all the bad reviews you have all that needs to be done is to file a claim against you with the commission (520)288-9531 is where I can be contacted or email@example.com if email contact is preferred. This has gone on too long and me waiting for calls back from someone that never come and the number in which you were given is my other number and youwu use that as well but the one I just gave is answered at alll times. So if I
Do not get a call back from “Slick’s” by Monday morning at 9 A.M. I will be filling suit against you as a few other clients in which you had done the same thing to as well as someone from the.commision will be there if that is what needs to happen since you have not returned my calls for such a easily resolved issue. Doesn’t your company integrity mean anything to you ? Well I hope to hear from your establishment this weekend so I do not need to pursue this matter with the courts and I’m a man of my word. Have a wonderful day
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